Refund policy

Every Lost Pair piece is made to order just for you. That's how we do fully sublimated custom apparel and jerseys without sitting on a warehouse of guesses. Because nothing is pre-made, we don't accept returns or exchanges, but we always stand behind the quality of what we make.

If we got it wrong, we make it right

If your order arrives defective, misprinted, damaged, or it's the wrong item, email us at sales@lostpairsporting.com within 30 days of delivery with:

• your order number
• a photo or two of the problem (and the shipping label, if the item is wrong)

We'll send a free replacement or a full refund, including shipping, whichever you prefer. In most cases you won't need to send the item back.

All other sales are final

Since every item, including anything personalized with a name, number, or team or club logo, is made one at a time for your order, we can't take returns or exchanges for sizing or a change of mind. Please check the size chart and your spelling before you check out.

Refunds

Approved refunds go back to your original payment method within 5–10 business days after we approve your claim. Your bank may take a few extra days to post it.

Cancellations

Orders go into production once payment clears, about 24 hours after you order. You can cancel or change an order by contacting us within 24 hours of ordering, as long as it hasn't gone into production yet.

Questions

Email sales@lostpairsporting.com. Lost Pair Sporting Supply is a brand of Fisher Design and Merchandise Solutions LLC, Allen, Texas.